The do’s and don’ts of damage documentation

By J&K Roofing. 

Here's what you need to know about hail damage and insurance claims. 

Navigating roof damage in the aftermath of a hailstorm can be complex. Homeowners can strengthen their insurance claims by acting swiftly and documenting damage thoroughly. J&K Roofing provides a helpful guide to documenting damage and ensuring your roof weathers the storm.  

In the days following a hailstorm, many insurance companies are overwhelmed with claims. Providing pictures, videos and timelines helps a claim get processed quickly. While prompt documentation is helpful, safety matters even more. J&K Roofing recommends hiring a professional for inspections performed on the roof, but there is plenty that can be done from the ground in the meantime.  

In the immediate aftermath, take pictures and videos of damage to siding, gutters, windows and parts of the roof visible from the ground. When possible, take both wide-angle and close-up pictures. A ground-level inspection of the roof can be done using binoculars and a zoom lens. Look for missing shingles, dents, dark spots, granule loss and gutter damage.  

One often forgotten strategy is to record storm details. Note the date and time of the storm along with other details such as hail size, wind conditions and storm duration. If needed, save weather reports from trusted weather sources. These items can support insurance claims, especially when the storm covers a wide area.  

Another helpful tip J&K Roofing mentions is keeping complete records of roof repair and maintenance. Previous inspection reports can provide context for the state of the roof before the storm. Additionally, if any emergency repairs are needed, take pictures of the work and keep the receipts. 

The article also warns against common pitfalls for homeowners such as waiting too long to document damage. It’s important not to ignore small dents or cracks as they can become a much bigger issue over time. Additionally, staying organized by keeping all documents, receipts and reports in one location is helpful.  

Overall, thorough documentation is one of the most important steps a homeowner can take in the aftermath of a hailstorm. And partnering with a certified contractor ensures proper documentation of damage from the ground and the roof top, providing peace of mind while navigating insurance companies and repairs. Schedule a no-obligation consultation when the next storm rolls through.