Homeowners need roofing answers, and they need them FAST. That’s why we’ve developed our “Contractor Insights” feature. Quick thoughts from experienced roofers on important topics that you need information on right now. This month we’re featuring Will Boyd, Owner of Renewal Roofing in Roswell, Georgia.
Q: What are the top three things homeowners should ask a roofer about when looking for a replacement roof?
A: First of all, experience. Ask about the company’s experience in terms of years in the industry and their references, along with the crew’s experience. Second, insurance. Find out what insurance the company and crew are covered under, plus OSHA licensing and state accreditations. Third, ask about warranties. You want to know about manufacturer product warranties, material lien waivers and the roofer’s installation warranties.
Q: Why should homeowners seriously consider composite roofing when looking for a roof?
A: Mainly because, provided it’s installed properly, a composite roof will last forever. I tell people it’s like having a new car that doesn’t age, scratch or wear out. A composite roof is resistant to natural born debris, and looks beautiful for years. Many people try to compare a composite roof to a shingle roof, but there’s literally zero comparison. 99 out of 100 people will prefer the composite roof. The 100th person clicked the wrong button.
Q: What are your best “homeowner survival tips” for getting through a roofing installation?
A: Tell your roofing company about any special items or possessions that deserve extra care. A good roofing company will stage a clean project and care about what’s important to you. Also, if this is a big project, ask your roofer what happens in case of bad weather, what they’ll do if an afternoon shower pops up, and how delays will be handled.
Q: If there’s storm damage involved to a roof, what tips do you have for a homeowner working with an insurance adjuster?
A: I dealt with more than 3,000 insurance claims in the early half of my career. First, take a deep breath. Then, realize that insurance adjusters need to be treated kindly and respectfully. Be honest, and don’t be unrealistic. If your roof is less than 10 years old and your car in the driveway wasn’t damaged during the storm, don’t be surprised if you’re denied a claim on your roof. Again, be truthful and the insurance agent will work with you.
Q: Why has your company chosen to recommend DaVinci composite roofing to your customers?
A: I’ve been in the roofing industry for 17 years. During that time I’ve installed virtually every type of roofing system on the market. It’s hard to “sell” me on a product … I need to see it in action. When I saw DaVinci, I was immediately convinced.
Most composite manufacturers have products made of recyclables that end up cupping, curling and fading quickly. Not DaVinci. Their product is made of virgin resins, UV and thermal stabilizers, along with a highly-specialized fire retardant. And, it’s beautiful and authentic-looking. It’s a product I believe in for my customers. I’m trying to change the tide in my marketplace towards better, more modern and longer-lasting roofing systems with DaVinci.
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